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How To's

Find out how to set PTR records or unblock IP addresses.

NoC IP Address Management Overview

Introduction

Overview The IP Address Management area of the First2Host NOC portal is a single place to see all IPv4 assets tied to your account, manage reverse DNS (PTR), check abuse/block status, run RBL checks, do light reachability checks, and use bulk PTR tools. Action...

Manage PTR Records

How To's

Overview PTR (pointer) is reverse DNS: the name the internet sees when something looks up your public IPv4 address. Many mail servers and some services expect your PTR to look professional (often a fully qualified domain name, or FQDN, such as mail.example.com...

Unblock IP addresses (SPAM and HACK)

How To's

Overview We register and operate public IP ranges for customer services. When an address sends mail or traffic that looks like spam, bulk abuse, or compromised-system behaviour, blocklists and peers can flag our whole network, not just one server. So we run au...

Run an RBL check

How To's

Overview IP Reputation takes time. You, as the owner of an IP address, are responsible for its reputation from the moment the IP is assigned to you.  An RBL (Real-time Blocklist / DNS blocklist) check asks public blocklist providers whether your public IPv4 is...

Bulk Update PTR Records

How To's

Overview Use Bulk PTR update when you need the same kind of change on many IPv4 addresses at once — for example, after a migration, when standardising hostnames for mail servers, or aligning reverse DNS across a range. Single-address changes can stay in the no...

Move IP Block's Between Servers

How To's

Overview Currently, you can move IP blocks between Dedicated Servers only. IP blocks cannot be moved between virtual servers. We provide two types of IP subnets: Fixed and Failover. Fixed subnets are routed directly to your server, and you do not need to reser...

Billing

Find out about billing for products managed through the NoC.

Pro‑Rata Billing

Billing

Overview Dedicated Servers, Failover IP Blocks, and Fixed IP Blocks are billed slightly differently from other products we provide. All services delivered through the NoC are aligned to a billing date of the 27th of each month. This means that if you order a D...

Maintenance & Changelog

We will document maintenance patches and changes to the NoC here.

Bug Reports

Maintenance & Changelog

We record the status of bug reports here. Fixes are usually included in the next NoC version release unless the priority is marked as critical. ID Date Reporter Description Ticket Priority Status 0001 22/05/26 MR When navigating away from the i...